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Issue tracking system (ITS)

Robust tool designed to streamline the process of identifying, managing, and resolving issues with intuitive interface for team members to log issues quickly and easily.

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Issues

Manage, track, and resolve Issues for optimal team performance

Issue creation and categorization. Users can easily create new issues, categorize them by type (e.g., bug, improvement, task), and assign priorities (e.g., low, medium, high).
This feature ensures all issues are well-organized and clearly defined for efficient tracking and resolution.

Actions

Status tracking and workflow management. Track the status of each issue through various stages, such as "Open", "In Progress", "Reopened" and "Closed". Customizable workflows allow teams to define their processes and ensure issues move smoothly from identification to resolution.
Assignment and collaboration. Assign issues to specific team members, facilitating clear responsibility and accountability. Collaboration tools, including comments and attachments, allow team members to communicate and share relevant information directly within the issue tracking system.

Issue view

Agile Board

Optimize your workflow with JobsLab's Agile Board

Plan, start, and complete sprints, track progress through backlog grooming, sprint planning, and review meetings. Ensure teams stay focused on delivering incremental value.

Backlog and Kanban Board.
Create new sprints and add work items to them. 
Use Kanban boards to visualize the flow of work and limit work in progress. Customize columns to reflect your team’s workflow stages.

User story maps. Create user story maps to visualize the product from the user’s perspective. Organize user stories along a horizontal axis representing the user journey and a vertical axis representing priority or development stages.

Spaces

Organize your team’s work with tailored spaces

Organize and manage work in a structured and focused manner. Each space acts as a central hub for a specific team, department, or project, providing a tailored environment for collaboration, documentation, and issue tracking.
Each space can be customized to meet the specific needs of the team or project it supports.

Projects

Manage tasks and milestones with dedicated project

Manage and track the progress of specific initiatives, products, or tasks. Provide a focused environment for organizing work, monitoring progress, and ensuring successful completion of objectives.
Create, prioritize, and track issues related to their specific goals.

Time report

Track and analyze time effectively

Detailed time tracking. Capture and record time spent on tasks, issues, or projects with precision. Add comments to the recorded time to know what was done during that period.
Analytics and insights. Gain valuable insights into resource utilization, project efficiency, and team productivity.

Video

Discover ITS video playlist

Discover playlist about JobsLab's ITS features. Find more video on our Youtube channel.

ITS Overview

An issue tracking system (ITS) overview present main service functionality and how it can help HR departments to manage and resolve employee-related issues